Privacy policy

We are committed to protecting your privacy as well as improving and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our web site and governs data collection and usage.

Collection of your Personal Information:
We collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. We may also collect anonymous demographic information, which is not unique to you, such as your Postcode, age and gender.

There is also information about your computer software and hardware that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. We use this information for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the website.

We encourage you to review the privacy statements of websites you choose to link to from us so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside our website.

Use of your Personal Information:
We collect and use your personal information to operate our websites and deliver the services you have requested. We might also use your personal information to inform you of other products or services available from us.

We do not sell, rent or lease customer lists to third parties. In those cases, your unique personal information (e-mail, name, address, telephone number) is not transferred to the third party. We do however, share data with trusted partners to help us provide customer support, send you email or postal mail or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We keep track of the websites and pages our customers visit within our domain, in order to determine what services are the most popular. This data is used to deliver customised content and advertising to customers whose behaviour indicates that they are interested in a particular subject area.

Our websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the law or comply with legal process served on our company or the site; (b) protect and defend the rights or property of ourselves; and, (c) act under urgent circumstances to protect the personal safety of users of the web site, or the public.

Use of Cookies:
Our Web site use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize our pages, or register with our site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to our Web site, the information you previously provided can be retrieved, so you can easily use the features that you customized.

Security of your Personal Information:
We secure your personal information from unauthorised access, use or disclosure. We secure the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Therefore, we do not store nor we have any ability to view your payment details as they are handled by trusted and secure third party companies who deal with the payments (such as Square or PayPal).

In addition, the password used to create an account and log into the account on our website is encrypted and we have no access to it so we will never be able to inform you about what password have you used on our website. In the event of losing or forgetting your password you can either use the feature called "Forgotten Password" in order to reset the password and set up a new one or you can ask us to reset the password manually. If you wish for us to reset the password manually then we would create a temporary password for you and we will advise you that you update it as soon as possible.

Changes to this Statement:
We will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.